RESUME
Sagar Rajput
Senior IT Associate · CCNA · Network Security · Change Management · L2
Open / Download PDF ↓PROFESSIONAL SUMMARY
Senior IT Associate with 6+ years of experience
Infrastructure deployment, enterprise networking, network security, Fortinet firewalls, Cisco infrastructure, Zscaler, VPN technologies, data center operations and network access control.
Skilled in Power BI, ServiceNow and SAP GUI, with experience in audit compliance, change management and stakeholder engagement.
EXPERIENCE
Senior IT Associate · Infosys Limited
June 2024 – Present · Noida- Manage enterprise network infrastructure including switches, routers, firewalls, WLC and APs.
- Support WAN/LAN connectivity, Zscaler ZIA/ZPA, C2S/S2S VPNs and secure connectivity.
- Lead a team of 10 across L1 application support, network troubleshooting, AD, hardware and asset services.
- Manage 3000+ IT assets and coordinate with Cisco, Dell, Aruba, Fortinet and ISP vendors.
- Serve as change-management SPOC and established/led the weekly CAB process.
Senior Network Engineer · Jubilant Foodworks Ltd.
November 2022 – June 2024 · Noida- Managed enterprise security and multi-site operations across large Fortinet environments.
- Implemented NAT, ACLs, firewall policies and IPsec/SSL VPN tunnels.
- Delivered new-store network rollouts and coordinated ISP troubleshooting.
Network Engineer - NOC · FusionNet India
March 2021 – September 2022 · Noida- Diagnosed routing issues, path failures, packet loss and latency across backbone networks.
- Monitored live network health using PRTG/NMS and coordinated field troubleshooting.
- Handled ILL customer connectivity and maintained SLA commitments.
Network Engineer · JAVI Systems India Pvt. Ltd.
August 2020 – January 2021- Supported BSNL Hotspot Project services as part of the HFCL team.
- Resolved BTS-to-switch connectivity issues and supported hotspot rollout.